Privacy Policy
Effective Date: September 1, 2023
Introduction
Welcome to the website of The Anima Clinic or Anima Integrative Psychiatry, owned and operated by LaurenMD Practice PLLC. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we receive from visitors and users of theanimaclinic.com ("Website"). As a psychiatric clinic licensed in Texas, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information.
HIPAA Compliance
As a healthcare provider, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and protecting your protected health information (PHI). To learn more about how we handle your PHI, please refer to our HIPAA Privacy Notice.
Types of Information Collected
When you access or use our Website, we may collect the following types of personal information:
Contact information, such as your name, email address, phone number, and postal address.
Medical and health-related information, including your medical history, symptoms, diagnoses, treatment plans, and any other information necessary for the provision of psychiatric services.
Billing and payment information, such as credit card details or insurance information, as required to process payments and claims.
Information provided through online forms, questionnaires, or surveys on our Website.
Cookies and usage data, collected automatically as described in the "Cookies and Tracking Technologies" section below.
Data Collection Methods
We collect personal information through various methods, including:
Information you provide voluntarily when contacting us, scheduling appointments, or submitting forms on our Website.
Information generated through your interactions with our Website, such as log files, usage data, and cookies (see the "Cookies and Tracking Technologies" section for more information).
Purpose of Data Collection
We collect and use your personal information for the following purposes:
Providing psychiatric services, including scheduling appointments, diagnosing, treating, and monitoring your mental health.
Facilitating communication between you and our healthcare professionals.
Processing payments and insurance claims related to our services.
Conducting research and analysis to improve our services and understand mental health trends.
Complying with legal obligations and regulatory requirements.
Use of Personal Information
We use your personal information for the following purposes:
To communicate with you regarding appointments, treatment plans, and other healthcare-related matters.
To process payments and insurance claims.
To improve our services, diagnose problems, and analyze trends.
To fulfill our legal and regulatory obligations.
To conduct research, provided that your data is anonymized or with your explicit consent.
Data Sharing
We may share your personal information with the following entities, only to the extent necessary to fulfill the purposes outlined in this Privacy Policy:
Healthcare providers and professionals involved in your care and treatment.
Insurance companies or third-party billing services for payment processing.
Service providers and vendors who assist us in operating our business, such as IT support, website hosting, and analytics.
Regulatory authorities, legal counsel, or law enforcement agencies, if required by law or to protect our legal rights.
We do not sell or rent your personal information to third parties for marketing purposes.
Data Security Measures
We have implemented reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption and secure socket layer (SSL) technology for data transmission.
Firewalls, access controls, and intrusion detection systems to safeguard against unauthorized access.
Regular data backups to prevent data loss.
Staff training on data protection and confidentiality.
However, please note that no method of transmission or storage over the internet is entirely secure, and we cannot guarantee absolute data security.
User Rights
As a user of our Website, you have certain rights concerning your personal information:
Right to access: You have the right to request access to the personal information we hold about you.
Right to rectification: You can request the correction or update of inaccurate or incomplete personal information.
Right to erasure: You may request the deletion of your personal information under certain circumstances.
Right to restrict processing: You have the right to limit the processing of your personal information.
Right to data portability: Upon request, we can provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to object: You may object to the processing of your personal information based on legitimate interests or direct marketing.
To exercise your rights or make any inquiries regarding your personal information, please contact us using the contact details provided in the "Contact Information" section below.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website and collect certain information automatically. These technologies help us analyze usage patterns, customize content, and improve our services. You have the option to manage your cookie preferences through your browser settings.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain your information as required for legal, regulatory, or accounting purposes.
Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have collected personal information from a minor, please contact us immediately.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the effective date mentioned above.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
108 Wild Basin Rd South Suite 250, Austin, TX, 78746
Phone:
Fax: 866-227-1222
Phone: 512-529-7644
Please allow a reasonable time for us to respond to your inquiries.
By using our Website, you signify your consent to the terms and practices described in this Privacy Policy.